FAQ

SHIPPING & DELIVERY

Because our items are made to order, most orders require 3-5 business days to ship. Shipping time for custom pieces, or for requested modifications, will vary and timing will be communicated directly with the customer.

"In stock" means we have the components in stock to create your made-to-order item.

US SHIPPING CHARGES

We charge a flat shipping fee for all US orders under $35.00 of $3.99. Shipping for US orders of $35 and over will ship FREE

 

INTERNATIONAL SHIPPING CHARGES

 

Shipping charges for orders to select countries outside of the US  is $17.95 USD.

Note: Shipping fees cover delivery only and do not include any applicable customs duties, taxes or fees levied by the destination country.

About Customs, Duties & Taxes

The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

 

100% SECURE ORDERING 

Our checkout process is secured by HTTPS / TLS encryption for secure online ordering.

TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers.

 

PRIVACY POLICY

See our Privacy Policy here.